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Customer Implementation Requirements Guide

OrderFlow Ltd.

Document Version: 4.2.4

Document Built: 2024-02-16

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Integration with Courier Systems

Integration with Courier Systems

Couriers

We need to know what couriers and services you will be using to ship your orders.

  • Which couriers do you intend to use at launch, which services do you intend to use?
  • Do you intend to ship internationally, outside of your customs zone (e.g. EU)?

Important Note

We need to know early on the project life cycle what courier integrations are needed at launch. If an integration is required at launch but not available, there may be cost and timing implications for the project.

Most of our customers have direct relationships with couriers. Some use third party Delivery Management systems such as Hypaship, MetaPack, NetDespatch, Abol or Huxloe. OrderFlow can accomodate both.

  • Do you have the contact details for each courier if a problem is identified with a courier service, in or out of standard business hours?

Courier Selection

OrderFlow automatically sets the courier and service for a particular shipment based on instructions received from the sales channel or a set of criteria, supplied by you. This process will run automatically before a shipment starts the picking process.

Typical criteria our customers provide include:

  • Postal address
  • Priority
  • Price
  • Product attributes such as weight, size, fragility and type

We will supply you with a template outlining the information we need from you. This will enable us to write a courier selection script that will run automatically whenever a shipment is created. If you require any deviation from this process - for example, if you wish users to select the courier and service manually - please let us know.