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Customer Implementation Requirements Guide

OrderFlow Ltd.

Document Version: 4.2.4

Document Built: 2024-02-16

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Paperwork

Paperwork

Paperwork

From an OrderFlow perspective, paperwork mainly consists of despatch notes or invoices that are added to the package before despatch, but may also include customs documentation, labels customised for particular workflows or labels enhanced with marketing information.

For despatch notes, customers usually provide us with a PDF document that represents how they want their paperwork to look. Other requirements to consider:

  • Do you want information about other shipments on your paperwork? For example, split-off shipments to handle out-of-stock items?
  • Do you need your paperwork to support multiple languages?
  • If you are performing paper-based batch picks, would you like the paperwork to be printed at the packing desk, or as part of the batch print before picking?
  • Do you have any requirements for integrated stationary? For example, peel-off courier labels to be included on the despatch note?
  • Do you require returns information or even a returns form to be included as part of your despatch documentation?
  • Do you have any customs documentation needs? For example, if you are shipping outside the EU, you will need a CN22 form, detailing the value, weight and the harmonised system code for each item.
  • Can all your required paperwork variations be printed on the same paper stock using the same printer?